Delivery & Return

No minimum spend, no hidden fees — just free standard delivery on everything, every time.
Need it faster or on a specific date? Express and timed delivery options are available at checkout for a small extra cost.

Delivery Options Overview

We keep shipping simple. Every order comes with free standard UK delivery, no matter the size.

Need it quicker? You can upgrade to express delivery at checkout for faster arrival.

We use trusted couriers to make sure your items arrive safely and on time — whether it’s a single gadget or a full haul.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Enjoy your item

Exchange or Return of Goods

Changed Your Mind? You’ve Got 14 Days
If you decide your purchase isn’t right for you, you can cancel your order within 14 days of receiving it in line with UK Consumer Contracts Regulations.

How to Start a Return:

  1. Contact our support team at info@gadgetly.co.uk within 14 days of receiving your order.

  2. We’ll provide you with the return instructions and return address.

  3. Send the item back in its original packaging, along with your order number or proof of purchase.

Conditions for a Refund:

  • Items must be returned in their original condition and packaging.

  • You may open the box to check the product, but please do not use it more than is necessary to inspect it.

  • If the item is faulty, damaged, or incorrect, your statutory rights are unaffected, and you are entitled to a full refund or replacement.

Refund Timeline:
Once we receive and inspect the returned item, your refund will be processed back to your original payment method within 5–10 working days. We’ll notify you by email when your refund has been issued.

FAQs

My order hasn't arrived yet. Where is it?

Once your order is on its way, you’ll get a tracking link via email. Most orders arrive within 2–4 working days, but delays can occasionally happen with the courier.

If it’s been over 5 working days since dispatch and there’s no tracking update, just drop us an email at info@gadgetly.co.uk and we’ll look into it for you right away.

Do you deliver on public holidays?

Our couriers don’t usually deliver on UK public holidays, so orders placed around those times might take a little longer to arrive.

We’ll always aim to dispatch your order as quickly as possible, and you’ll receive tracking once it’s on the way. If you're unsure or need something urgently, feel free to email us at info@gadgetly.co.uk.

Do you deliver to my postcode?

We deliver across the whole UK, from postcode AB10 to ZE1 — no matter where you are.
Just enter your postcode at checkout to check delivery options and expected times for your area.

If you run into any issues or your postcode isn't recognised, email us at info@gadgetly.co.uk and we'll sort it for you!

Is next-day delivery available on all orders?

We don’t offer next-day delivery on every product—eligibility depends on:

  1. Where you are in the UK (some remote areas take longer).

  2. What you’ve ordered (bulky or high‑value items might need extra handling).

  3. When you place your order (usually before our cut‑off time, e.g. 2 pm on weekdays).

If next‑day shipping is available for your order, you’ll see it as an option at checkout—along with the extra cost. 🛫

Not sure? Enter your postcode and order at checkout, or flag it for us in the notes and we’ll let you know.

Do I need to be there to sign for delivery?

Most orders don’t require a signature, but some higher-value items may.

If no one’s home, the courier might leave your parcel in a safe place, with a neighbour, or try again the next working day. You’ll usually get tracking updates and delivery options by text or email.

If you're not sure what to expect, just drop us a message at info@gadgetly.co.uk and we’ll check for you.