Delivery & Return
No minimum spend, no hidden fees — just free standard delivery on everything, every time.
Need it faster or on a specific date? Express and timed delivery options are available at checkout for a small extra cost.
Delivery Options Overview
We keep shipping simple. Every order comes with free standard UK delivery, no matter the size.
Need it quicker? You can upgrade to express delivery at checkout for faster arrival.
We use trusted couriers to make sure your items arrive safely and on time — whether it’s a single gadget or a full haul.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Enjoy your item
Exchange or Return of Goods
Changed Your Mind? You’ve Got 14 Days
If you’ve purchased something and decide it’s not right for you, you have the right to cancel your order within 14 days of receiving it, as per UK distance selling regulations.
To qualify for a full refund:
The item should be in its original condition and packaging.
It’s fine to open the box and check the product — just don’t use it beyond what’s necessary to inspect it.
If the item is damaged or faulty, this doesn’t affect your right to a refund. We’ll still process your return in line with your consumer rights.
Returning a Product? Here's What We Need
To process your return smoothly, please make sure:
The item is fully complete, including all original accessories and packaging
You include proof of purchase (like your email receipt or order number)
If the item is faulty, a brief description of the issue really helps us speed things up
If a warranty card was included, pop that back in too
Once we’ve received the returned item and checked everything, we’ll process your refund within the timeframe set by UK law — usually within 5–10 working days.
FAQs
Once your order is on its way, you’ll get a tracking link via email. Most orders arrive within 2–4 working days, but delays can occasionally happen with the courier.
If it’s been over 5 working days since dispatch and there’s no tracking update, just drop us an email at info@gadgetly.co.uk and we’ll look into it for you right away.
Our couriers don’t usually deliver on UK public holidays, so orders placed around those times might take a little longer to arrive.
We’ll always aim to dispatch your order as quickly as possible, and you’ll receive tracking once it’s on the way. If you're unsure or need something urgently, feel free to email us at info@gadgetly.co.uk.
We deliver across the whole UK, from postcode AB10 to ZE1 — no matter where you are.
Just enter your postcode at checkout to check delivery options and expected times for your area.
If you run into any issues or your postcode isn't recognised, email us at info@gadgetly.co.uk and we'll sort it for you!
We don’t offer next-day delivery on every product—eligibility depends on:
Where you are in the UK (some remote areas take longer).
What you’ve ordered (bulky or high‑value items might need extra handling).
When you place your order (usually before our cut‑off time, e.g. 2 pm on weekdays).
If next‑day shipping is available for your order, you’ll see it as an option at checkout—along with the extra cost. 🛫
Not sure? Enter your postcode and order at checkout, or flag it for us in the notes and we’ll let you know.
Most orders don’t require a signature, but some higher-value items may.
If no one’s home, the courier might leave your parcel in a safe place, with a neighbour, or try again the next working day. You’ll usually get tracking updates and delivery options by text or email.
If you're not sure what to expect, just drop us a message at info@gadgetly.co.uk and we’ll check for you.