Gadgetly – Terms & Conditions, Privacy Policy & Cookie Notice

Effective Date: 21 June 2025

Website: www.gadgetly.co.uk
Email: info@gadgetly.co.uk
Trading Name: Gadgetly is a trading name of Mad Tech Heads LTD, a company registered in the United Kingdom.

1. TERMS & CONDITIONS

1.1. About Us

Gadgetly is operated by Mad Tech Heads LTD, a UK-registered company. When you shop with us, you're entering into a contract with Mad Tech Heads LTD, trading as Gadgetly.

1.2. Eligibility to Purchase

To place an order on this site, you must:

  • Be at least 18 years old

  • Provide accurate and complete personal and payment information

  • Use a valid payment method (we accept credit/debit cards via Stripe and PayPal)

1.3. Orders & Payment

Orders are confirmed only once payment is received in full. After placing an order, you’ll receive:

  • An order confirmation email

  • A dispatch confirmation email once your order has shipped

We use Stripe and PayPal to process payments securely. We never store your card details.

We reserve the right to cancel or refuse orders in cases of:

  • Suspected fraud or unauthorised transactions

  • Pricing or stock errors

  • Breach of our terms

1.4. Pricing

All prices are listed in British Pounds (£ GBP) and include VAT (where applicable).
Prices may change at any time, but the total you see at checkout is the total you’ll pay.

1.5. Delivery

We offer free standard UK delivery on all orders.
Estimated delivery time is 2–4 working days. Delivery times may vary during public holidays, peak seasons, or due to courier delays.

Express or timed delivery options may be available at checkout for an additional fee.

Once your item has shipped, we’ll send you tracking details. We are not liable for delays outside of our control (e.g. courier strikes or severe weather).

1.6. Returns & Cancellations

Legal Right to Cancel

Under UK Consumer Contracts Regulations, you may cancel your order within 14 days of receiving it for any reason.

Our 30-Day Returns Guarantee

We also offer an extended 30-day return policy. You may return an item if:

  • It is unused and in original condition with all packaging/accessories

  • You provide proof of purchase (order number or receipt)

To start a return, email info@gadgetly.co.uk.

Buyers are responsible for return postage, unless the item is faulty or incorrect.

We will process your refund within 5–10 working days of receiving the returned item. Refunds are issued via the original payment method.

1.7. Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us within 7 days of receiving it. We’ll arrange a return or replacement and cover return postage if needed.

1.8. Limitation of Liability

Mad Tech Heads LTD (trading as Gadgetly) is not liable for any indirect or consequential loss, including but not limited to:

  • Loss of data or income

  • Business disruption

  • Missed delivery dates due to courier delay

Our liability is limited to the amount paid for the item in question.

2. PRIVACY POLICY (GDPR-Compliant)

2.1. Who Controls Your Data?

Mad Tech Heads LTD (T/A Gadgetly) is the data controller for all personal information collected through this website.

2.2. What Information We Collect

When you use our site or place an order, we may collect:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number (optional)

  • Payment details (processed securely via Stripe or PayPal – we do not store your card info)

  • IP address, browser, and usage data

2.3. How We Use Your Information

We use your data to:

  • Fulfil and manage your orders

  • Send order and shipping confirmations

  • Provide customer service

  • Improve our website and user experience

  • Send marketing emails (only if you opt in)

2.4. Who We Share It With

We only share your data with:

  • Trusted payment providers (Stripe, PayPal)

  • Delivery partners (e.g. Royal Mail, Evri, DPD)

  • Our web hosting and analytics providers (for functionality and security)

We never sell your data to third parties.

2.5. Your Rights Under UK GDPR

You have the right to:

  • Access the data we hold on you

  • Request corrections to your data

  • Request data deletion (right to be forgotten)

  • Object to marketing or withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@gadgetly.co.uk.

3. COOKIE NOTICE

3.1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help us:

  • Remember your preferences

  • Keep your shopping cart saved

  • Analyse traffic and usage

  • Show relevant ads (only if you consent)

3.2. Types of Cookies We Use

  • Essential cookies: Required for site functionality (e.g. WooCommerce cart/session cookies)

  • Analytics cookies: Help us improve performance (e.g. Google Analytics)

  • Marketing cookies: May be used for targeted advertising if you opt in (e.g. Facebook Pixel, Google Ads)

3.3. Managing Your Cookies

You can control cookies through your browser settings. When you first visit our site, you’ll see a cookie banner where you can manage your preferences.

For more info, visit https://www.allaboutcookies.org

4. CONTACT US



Got a question, issue, or request? We’re here to help.

📧 Email: info@gadgetly.co.uk
🌐 Website: www.gadgetly.co.uk
🏢 Company Name: Mad Tech Heads LTD (T/A Gadgetly)
📍 Registered in the UK